Creating a NDIS Compliant Invoice

Creating a NDIS Compliant Invoice

Note: Before sending an NDIS compliant invoice, we recommend you add a business logo.

An invoice is a standard tax document or agreement for provision of goods & services. There are three stages of an invoice to choose from (top right menu of a new invoice):

  • Send as quote (Quotation): Quote a customer for goods or services, expecting an order. When the quote is successful, the status can be changed to Invoice.
  • Hold invoice open: Create an invoice but do not allow finalising just yet.
  • Finalised invoice: A tax invoice issued to a customer ready for payment (also referred to as ‘posted’ or ‘closed’ but does not necessarily mean ‘paid off’).

Creating an Invoice

There are three ways to begin creating a new Invoice:
  • Click on Create New + in the sidebar on the left side of the screen, then select Invoice.


 
  • Or click on the Sales drop-down menu on the left side of the screen. Select Invoices. Then select + Add Invoice in the top right.


 
  • Or select + Add Invoice while you are viewing a Customer.


 

1. Assign a Customer to the Invoice. Select a Customer search for the relevant Customer. The Customer will need to be setup as a NDIS client in order for this invoice to convert to a NDIS invoice. Click through for information on how to setup a NDIS client customer.





2. If this is working correctly, your Invoice Layout should now display 'NDIS Compliant'


 
3. Fill in the invoice information including:
  • Invoice Date is set to the current date by default. Update if needed.
  • Choose a Price Item. Read Setting up Customer Groups for more information on different prices per Customer Groups.
 

 
3. Add your first item to the invoice by selecting + Add Line Item. You can search for items in your Inventory by using either the description or the item code. You can add as many line items as you need. You can make changes to the line item description as well. If you're having difficulties with this step, please check out Understanding NDIS Compliant Line Items.
4. Make sure to setup a Service Date as part of the line item. This is a requirement for your NDIS invoice.
5. Fill in the Rate, Hours/QTY involved, as well as GST if needed.
4. (Optional) add a discount: You can add a discount to the price by selecting + Add Discount.
5. (Optional) add a customer message: You can add a personal note by writing in this box or choosing a pre-written invoice note. If you write a note and want to save it for later use, select Save Message Template.


 

6. When you’re done, you can select from the top right menu: Save Draft, Hold invoice open, Send as quote, or Finalise invoice and Send it. You can also Finalise and Mark as Sent if you would like to deliver the invoice using another method than email and print or download the invoice in various formats by selecting the download icon in the top right. Sending the invoice will give you space to input a plan manager email, if you need one.